My product does not work as it should!

If something is wrong with your product and it does not work as it should, you can use our help and solutions for specific products or technical topics, where we offer you diagnostic options as well as the opportunity to arrange the repair online.

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Needing some advice for troubleshooting?

Need quick help to solve an issue or some guide to reset your MEDION product? Have a look into our YouTube channel and check our video tutorials!

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Looking for drivers, software or manuals?

Current drivers, software, manuals and source codes can be requested from our download area.

Enter the article number (MSN), the model number (MD) or the model name (E, S, P, X) here to easily and quickly find all the appropriate information about your product.

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Help from the community

In our customer news and support forum, you will find information, news and help on a wide range of topics related to MEDION products.
Experienced community members and experts will help you quickly and easily and is moderated by MEDION specialists.

To Community  ❯
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You would like to contact us?

Please find below the list of contact details and further resources for each country.

Just click on the country of your residence and you will get all details displayed.

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Product-Support

844-444–486 (0,05€/MIN)

pondelí-pátek 9:00-17:00

Fax: +49 (0) 201 8388 528

Adresa:

MEDION AG
45092 Essen
Germany

MULTIMEDIA PRODUCTS

(+358) 9 231 341 70

CONSUMER ELECTRONIC PRODUCTS

(+358) 9 231 341 71

Maanantai -perjantai

klo 09:00 -17:00

FAX: (+358) 9 231 341 72

Looking for spare parts,accessories or a warranty extension?

Have a look in our MEDION Service Shop!

Osoite:

MEDION Nordic A/S
Virkeholm 3B
2730 Herlev
Denmark

Product-Support

06-1-848-0676

Hétfőtől péntekig: 08.00 - 16.30

Fax: 06-1-848-0677

MEDION SERVICE CENTER
RA Trade KFT
H-2040 Budaörs
Törökbálinti utca 23.

MULTIMEDIA PRODUCTS

(+45) 70212024

CONSUMER ELECTRONIC PRODUCTS

(+45) 70212025

Mo-Fr 08:30 – 20:00
Sa & Su 10:00-18:00

FAX: (+45) 70212029

Póstfang:

MEDION Nordic A/S
Virkeholm 3B
2730 Herlev
Denmark

Product-Support

02 36000340

Lunedì – venderdì 09:00 - 17:00

Indirizzo:

G2-DUAL S.a.S.
MEDION Service Center
Via Brigata Reggio, 47/AB
42124 Reggio Emilia

Looking for spare parts,accessories or a warranty extension?

Have a look in our MEDION Service Shop!

Product-Support

34-20 -808 –664

Montag bis Freitag: 09.00 -19.00 Uhr
Lundi – Vendredi: 9 - 18 h

Fax: 34-20 -808 -665

Looking for spare parts,accessories or a warranty extension?

Have a look in our MEDION Service Shop!

Firmensitz/ siége social:

MEDION B.V.
J. F. Kennedylaan, 16 a
5981 XC Panningen
Pays-Bas

MULTIMEDIA PRODUCTS

+47 21 530 867

CONSUMER ELECTRONIC PRODUCTS

+47 21 530 868

Mandag -fredag
fra kl. 09.00 - 17.00

Fax: (+47) 21530869

MEDION Service Center

InfoCare Norge AS
Haslevangen 30,
0579 Oslo
Norway

Looking for spare parts,accessories or a warranty extension?

Have a look in our MEDION Service Shop!

Product-Support

22 / 397 4335

Pon. -Pt.: 8:00 -18:00
(Z wyjątkiem świąt)

Faks: +49 (0)201 8388 357

(Koszt połączenia w/g taryfy operatora)

Looking for spare parts,accessories or a warranty extension?

Have a look in our MEDION Service Shop!

Adres:

MEDION AG
45092 Essen
Germany

Product-Support

21 123 0005

Seg. a Sex.: 07:30 às 16:30

Fax: (+351) 21 123 0006

CENTRO DE SERVIÇO MEDION

ENAME, S.A
Parque Industrial de Coimbrões,
LOTE 4 E 5
São João de Lourosa
3500-618 VISEU

Product-Support

*4114

sau 0742 726 843

Adresă:

Depanero SRL
Șoseaua Orhideelor 27 -29
Sector 1
010953 Bucharest

MULTIMEDIA PRODUCTS

+46 77 140 0405

CONSUMER ELECTRONIC PRODUCTS

+46 77 140 0406

måndag -fredag
från kl. 09:00 -kl. 17:00

Fax: 77 140 0407

Looking for spare parts,accessories or a warranty extension?

Have a look in our MEDION Service Shop!

Adress:

MEDION Nordic A/S
Virkeholm 3B
2730 Herlev
Denmark

Product-Support

(01) 600 18 70

ponedeljek -petek: od 8:00 do 18:00

Fax: +49 (0)201 83 88 112

MEDION AG

c/o Unistar LC d.o.o., Servis
Litostrojska cesta 56
1000 Ljubljana