If something is wrong with your product and it does not work as it should, you can use our help and solutions for specific products or technical topics, where we offer you diagnostic options as well as the opportunity to arrange the repair online.
My product does not work as it should!

Needing some advice for troubleshooting?
Need quick help to solve an issue or some guide to reset your MEDION product? Have a look into our YouTube channel and check our video tutorials!

Looking for drivers, software or manuals?
Current drivers, software, manuals and source codes can be requested from our download area.
Enter the article number (MSN), the model number (MD) or the model name (E, S, P, X) here to easily and quickly find all the appropriate information about your product.

Help from the Community
Experienced community members and experts will help you quickly and easily and is moderated by MEDION specialists.

You would like to contact us?
Please find below the list of contact details and further resources for each country.
Just click on the country of your residence and you will get all details displayed.

Product-Support
844-444–486 (0,05€/MIN)
pondelí-pátek 9:00-17:00
Fax: +49 (0) 201 8388 528
With an ongoing repair order, you can check the status at any time using the
Express Status Request
Adresa:
MEDION AG45092 Essen
Germany
MULTIMEDIA PRODUCTS
(+358) 9 231 341 70
CONSUMER ELECTRONIC PRODUCTS
(+358) 9 231 341 71
Maanantai -perjantai
klo 09:00 -17:00
FAX: (+358) 9 231 341 72
With an ongoing repair order, you can check the status at any time using the
Express Status Request
Looking for spare parts,accessories or a warranty extension?
Have a look in our MEDION Service Shop!
Osoite:
MEDION Nordic A/S
Virkeholm 3B
2730 Herlev
Denmark
Product-Support
06-1-848-0676
Hétfőtől péntekig: 08.00 - 16.30
Fax: 06-1-848-0677
MEDION SERVICE CENTER
RA Trade KFT
H-2040 Budaörs
Törökbálinti utca 23.
MULTIMEDIA PRODUCTS
(+45) 70212024
CONSUMER ELECTRONIC PRODUCTS
(+45) 70212025
Mo-Fr 08:30 – 20:00
Sa & Su 10:00-18:00
FAX: (+45) 70212029
Póstfang:
MEDION Nordic A/S
Virkeholm 3B
2730 Herlev
Denmark
Conditions:
Product-Support
800 580 250
Lunedì – venderdì 09:00 - 17:00
Indirizzo:
MEDION AG
45092 Essen
Germany
Looking for spare parts, accessories or a warranty extension?
Have a look in our MEDION Service Shop!
Product-Support
34-20 -808 –664
Montag bis Freitag: 09.00 -19.00 Uhr
Lundi – Vendredi: 9 - 18 h
Fax: 34-20 -808 -665
With an ongoing repair order, you can check the status at any time using the
Express Status Request
Firmensitz/ siége social:
MEDION B.V.
J. F. Kennedylaan, 16 a
5981 XC Panningen
Pays-Bas
MULTIMEDIA PRODUCTS
+47 21 530 867
CONSUMER ELECTRONIC PRODUCTS
+47 21 530 868
Mandag -fredag
fra kl. 09.00 - 17.00
Fax: (+47) 21530869
MEDION Service Center
InfoCare Norge ASHaslevangen 30,
0579 Oslo
Norway
Looking for spare parts,accessories or a warranty extension?
Have a look in our MEDION Service Shop!
Conditions:
Product-Support
22 / 397 4335
Pon. -Pt.: 8:00 -18:00
(Z wyjątkiem świąt)
Faks: +49 (0)201 8388 357
(Koszt połączenia w/g taryfy operatora)
With an ongoing repair order, you can check the status at any time using the
Express Status Request
Looking for spare parts,accessories or a warranty extension?
Have a look in our MEDION Service Shop!
Adres:
MEDION AG
45092 Essen
Germany
Product-Support
21 123 0005
Seg. a Sex.: 07:30 às 16:30
CENTRO DE SERVIÇO MEDION
ENAME, S.A
Parque Industrial de Coimbrões,
LOTE 4 E 5
São João de Lourosa
3500-618 VISEU
Product-Support
*4114
sau 0742 726 843
Pick-up & return via
Adresă:
Depanero SRL
Șoseaua Orhideelor 27 -29
Sector 1
010953 Bucharest
MULTIMEDIA PRODUCTS
+46 77 140 0405
CONSUMER ELECTRONIC PRODUCTS
+46 77 140 0406
måndag -fredag
från kl. 09:00 -kl. 17:00
Fax: 77 140 0407
Conditions:
With an ongoing repair order, you can check the status at any time using the
Express Status Request
Looking for spare parts,accessories or a warranty extension?
Have a look in our MEDION Service Shop!
Adress:
MEDION Nordic A/S
Virkeholm 3B
2730 Herlev
Denmark
Product-Support
(01) 600 18 70
ponedeljek -petek: od 8:00 do 18:00
Fax: +49 (0)201 83 88 112
MEDION AG
c/o Unistar LC d.o.o., ServisLitostrojska cesta 56
1000 Ljubljana