Which product category do you need help on?

My product does not work as it should!

If something is wrong with your product and it does not work as it should, you can use our help and solutions for specific products or technical topics, where we offer you diagnostic options as well as the opportunity to arrange the repair online.


Help from the community

In our customer news and support forum, you will find information, news and help on a wide range of topics related to MEDION products.
Experienced community members and experts will help you quickly and easily and is moderated by MEDION specialists.

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Spare parts and warranty extension

In our spare parts shop you can purchase suitable replacement parts and accessories as well as various warranty extensions (eg Premium Plus for damage caused by liquid damage, over charging or accidental damage) for your MEDION product.

Where can I find the product information, such as the MSN, on my device?