First class service for you around the clock ...
Start service orders online 365 days a year online or get in touch with us.
Tell us your concerns and connect with the right person:
Check the status of your service order 24 hours a day.
You want to clarify your question in a personal conversation?
Through our friendly and competent service staff you get help quickly and easily.
Monday to Friday: 8:00 am - 8:00 pm
Saturday, Sunday and public holidays: 10:00 am - 4:00 pm
Unfortunately, our live chat is only available to you if you accept the corresponding cookies (Mavenoid).You can accept these cookies here.
(National Rate. There are no additional costs to the respective fees of your telephone provider.)
PS: To process your request, we need your personal information and that of your product in order to provide you with individual support.
With the MEDION customer account you have the possibility to send inquiries to us at any time without further data input and / or to view all service inquiries.
It will also save you time if you have to contact us by phone.