Welcome to the MEDION Service

Enter the article number (MSN), the model number (MD) or the model name (E, S, P, X) here to easily and quickly find all the appropriate information about your product.
Where can I find the MSN on my device?

Has your smartphone, tablet, notebook or PC got a problem?

Devices
Our Service App
Operating systems
Our service app for Windows and Android devices automatically tests your product for possible faults and provides you with instant results. Simply download it to your device, start it, and if a fault is detected, you can immediately initiate a repair request.

For Apple devices, a service app without diagnostic functionality is available. However, it allows you to quickly and easily get in direct contact with our service team to request support or a repair.

Are you looking for something specific?

Help from the community

In our Customer News and Support Forum, you'll find information, news and help on a wide range of MEDION products and topics.
Experienced community members and experts will help you quickly and easily and moderated by MEDION specialists.